Last Updated: 19th December 2023

Welcome to Pronto! By using our services, you are agreeing to these terms. Please read them carefully.

Our Service
Pronto! provides an online platform allowing users to purchase pre-packaged food and basic necessities for family, friends, and loved ones. Our service operates from the Bahamas and initially services Cuba.

User Accounts
You may be required to create an account on Pronto! You selection and checkout can be done external to any data capture, thereby ensuring the full privacy of your contribution.

Privacy and Security
Data Protection: Pronto! does not store or share personal user information beyond what is necessary to fulfill our service.
Collection Code: We provide a unique collection code for recipients to collect their packages at our designated distribution centers.

Purchases and Payments
Order Confirmation: Your order is confirmed upon successful payment.
Payment Methods: We accept various payment methods as specified on our website.

Collection of Packages
Collection Code Use: Recipients must present the provided collection code to receive their package.
Package Collection: Packages must be collected at our designated distribution centers within the specified time frame.

Refunds and Cancellations
Cancellation Policy: Orders can be canceled within 48hrs hours of purchase for a full refund.
No Refunds: No refunds will be issued for uncollected packages.

Restrictions and Prohibited Activities
Users shall not:

Use Pronto! for any unlawful purpose.
Engage in any activity that harms or exploits minors.
Transmit harmful or disruptive code.

Limitation of Liability
Pronto! shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, or other intangible losses.

Governing Law
These terms are governed by the laws of the Bahamas.

Changes to Terms
Pronto! reserves the right to modify these terms at any time. Your continued use of the service constitutes acceptance of the modified terms.

Contact Information
For any questions or concerns about these terms, please contact us at +1242 123 4567.

By using Pronto!, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.